Job Description:

Responsible for attending to all incoming calls consisting of booking or pick-up calls, inquiry calls, tracing, courier calls, complaints, and the release of quality service reports. Conducts first-level tracing for confirmation of shipment delivery details. Ensures that standard relay responses and dispatch time are met to maintain the company’s quality standard service.

Qualification:

College graduate of any four-year course.
Preferably with at least 1 year of related work experience.
Good in oral and written communication.
Computer literate.